Privacy Policy

Privacy Policy
Effective Date: Nov 01, 2024

At Mimro, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, including our website, mobile applications, and digital platforms. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, payment details, and other contact or account-related information when you create an account, make a purchase, or interact with our services.

  • Non-Personal Information: This includes information automatically collected when you interact with our services, such as your IP address, browser type, device information, and activity on our platforms. We use cookies, Meta Pixel, and similar technologies to collect this data to improve our services, personalize your experience, and provide relevant advertising.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain our services.

  • To process transactions and send related communications, such as order confirmations and updates.

  • To personalize your experience and tailor recommendations based on your preferences.

  • To improve our services, including customer support, website performance, and functionality.

  • To send marketing communications, promotions, and updates (you can opt out at any time).

  • To comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, delivering services, or conducting marketing activities. These third parties are contractually obligated to protect your information.

  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate fraud or other violations.

  • Business Transfers: If Mimro undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can update or correct your personal information by accessing your account or contacting us.

  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in the emails or by contacting us directly.

  • Request Data Deletion: You may request the deletion of your personal information by contacting us, subject to applicable legal requirements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixels, and scripts) to collect and store non-personal information about your use of our platform. These technologies help us:

  • Remember your preferences and settings

  • Track your activity on our website

  • Analyze traffic and improve our services

  • Deliver personalized content and targeted advertising

Meta Pixel:
We use Meta Pixel (provided by Meta Platforms, Inc.) to measure the effectiveness of our advertising campaigns on Facebook and Instagram and to deliver more relevant ads. Meta Pixel collects information such as your IP address, browser type, and the pages you visit on our site. This information is shared with Meta in accordance with their Data Policy and helps us build audiences for targeted ads.

You can manage your cookie and tracking preferences by adjusting your browser settings. You may also opt out of personalized ads through Meta’s Ad Preferences.

7. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the "Effective Date" at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Mimro Privacy Team
📧 Support@mimro.com
📞 1 (888) 679-1864